Last updated: May 02, 2026

These Terms and Conditions (“Terms”) govern the relationship between JAYDEM Hardware Trading (“the Company,” “we,” “us,” or “our”) and the customer (“You”) regarding the purchase of goods and use of our website located at https://jaydemtrading.com.

By accessing this Website or purchasing products from us, you agree to these Terms and our Privacy Policy.

1. PRODUCT INFORMATION & PRICING

• Accuracy: We strive to ensure that all descriptions, images, and prices of hardware, electrical, and construction materials are accurate. However, errors may occur. We reserve the right to correct any errors and cancel orders placed at an incorrect price.

• Availability: All products are subject to availability. Physical stock at our retail location may differ from online listings.

• Price Changes: Due to the nature of the hardware industry and commodity fluctuations, prices are subject to change without prior notice.

2. ORDERS & PAYMENTS

• Acceptance: An order receipt does not signify our acceptance of an order. We reserve the right to decline any order for reasons including, but not limited to, stock unavailability or suspicion of fraud.

• Payment: All purchases must be paid for in full using our approved payment methods before delivery or pickup, unless a prior credit arrangement has been formally executed.

3. DELIVERY & RISK OF LOSS

• Delivery Dates: Any provided delivery dates are estimates only. JAYDEM Hardware Trading is not liable for delays caused by logistics partners, weather, or supply chain disruptions.

• Transfer of Risk: Risk of loss and damage passes to You upon delivery to the address provided or upon pickup from our warehouse/store.

• Inspection: You are required to inspect materials upon receipt. Any claims for shortages or visible damage must be made at the time of delivery or within 24 hours.

4. RETURNS, REFUNDS, & WARRANTIES

• Mission-Aligned Returns: In line with our mission to ensure customer satisfaction, we accept returns for defective goods.

• Non-Returnable Items: Custom-mixed paints, cut-to-size materials (wires, pipes), and special indent orders are non-returnable unless defective.

• Manufacturer Warranties: Many products (e.g., power tools, electrical components) are covered by third-party manufacturer warranties. JAYDEM Hardware Trading will assist in the warranty process but is not the primary warrantor for these items.

5. AI-POWERED SUPPORT SERVICES (24/7 ASSISTANT)

To assist with product inquiries and stock checks, we provide an AI-powered assistant.

• Informational Use Only: Responses regarding product compatibility, quantities needed for construction, or technical specifications are automated and for guidance only.

• Verification Required: You must verify AI-generated technical advice with a professional contractor or our sales experts before purchasing bulk materials.

• Liability: We are not liable for incorrect material estimates or project errors resulting from reliance on AI-generated responses.

6. INTELLECTUAL PROPERTY

The content, logos, and product photography on jaydemtrading.com are the property of JAYDEM Hardware Trading and are protected by Philippine and international copyright laws. Unauthorized use of our brand assets is strictly prohibited.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law, JAYDEM Hardware Trading shall not be liable for any indirect, incidental, or consequential damages (including loss of project revenue or labor costs) arising from the use of our products or the inability to use this Website. Our total liability shall not exceed the purchase price of the specific goods involved in the claim.

8. GOVERNING LAW & JURISDICTION

The laws of the Republic of the Philippines govern these Terms. Any legal disputes arising from these Terms or the purchase of goods shall be settled in the competent courts of Lopez, Quezon, or the nearest appropriate jurisdiction.

9. AMENDMENTS

We reserve the right to modify these Terms at any time. Changes will be posted on this page and are effective immediately.

10. CONTACT INFORMATION

For questions regarding orders, returns, or these Terms, please contact us:

Address: San Isidro Street, Lopez, Quezon, 4316, Philippines

Mobile: +63 917 521 5226

Email: sales@jaydemtrading.com